تسجيل تكافل الراجحي مطالبات وطريقة الاستعلام عن حالة المطالبة

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3 سبتمبر 2022

Al Rajhi Takaful Claims is one of the important steps that the owner of the vehicle insurance policy must take when his vehicle is exposed to any accident, in order to obtain insurance coverage from Al Rajhi Takaful, and the article will provide an explanation of how to register claims in Al Rajhi Takaful, and how to inquire about it.

Al Rajhi Takaful

Al Rajhi Takaful Insurance provides insurance solutions that comply with the provisions of Islamic Sharia, taking into account all Sharia customs and provisions, as the company seeks to provide innovative insurance products, and also provides its services to customers in proportion to their diverse needs in all regions of the Kingdom of Saudi Arabia, and these services include insurance Health, travel insurance, in addition to vehicle insurance and many other insurance services.

See also: How to print Al Rajhi Takaful insurance and obtain an insurance certificate

Al Rajhi Takaful official website link

Al Rajhi Takaful has launched a website in order to facilitate the procedures for dealing with the insurance services provided by Al Rajhi Takaful. The link “from here”.

Al Rajhi Takaful Claims Registration

The Al Rajhi Takaful website offers many electronic services, including the possibility of registering claims in Al Rajhi Takaful, by following the following:

  • Entering the home page of the Al Rajhi Takaful website, and it is possible to go to the site via the link “from here”.
  • From the main page, you should click on “E-Services” located at the top of the screen.
  • The site moves to a new page that displays a list of the electronic services provided by the site, you must click on “Resume Claim”, and then click on the “Get Service” button.
  • The page displays a set of information to be read, to know more details about the terms of service.
  • The accident survey must be selected by: (Najm, Murror/Bashr, or another).
  • Enter the accident report number.
  • Enter the ID number.
  • Serial Number.
  • Approval of granting the insurance company the right to receive, disclose and exchange insurance information with Najm Insurance Services and the National Information Center.
  • Click on the “Verify” button.

See also: Al Rajhi Takaful Insurance family visit 2022

Submit a claim for Al Rajhi Takaful

The method of submitting a claim varies according to the type of insurance that the customer subscribes to in Al Rajhi Takaful. Al Rajhi Takaful offers different types of vehicle insurance, which are:

  • Comprehensive Motor Insurance: It is possible to claim directly through Najm, or through traffic.
  • Third Party Vehicle Insurance: It is possible to claim directly through Najm, or through Traffic.

Submit a claim for Al Rajhi Takaful for comprehensive motor insurance

A person who is exposed to any traffic accident and has comprehensive vehicle insurance from Al Rajhi Takaful must immediately contact Najm and follow the instructions and directions it dictates regarding how to deal with the accident, whether in the presence of a Najm representative, or in the presence of the traffic to prepare a report on the accident, and the procedures for submitting a claim vary. in the two ways.

Submit a claim for Al Rajhi Takaful in comprehensive motor insurance through Najm

The steps for submitting a claim for Al Rajhi Takaful in the case of comprehensive motor insurance and through a Najm representative are as follows:

  • After the accident is completed, the report will be sent electronically to the insurance company.
  • The following documents will be received by the accident investigator:
    • Notice to review the insurance company containing the case number.
    • Transfer notice for vehicle estimation.
    • Vehicle repair notice.
  • The customer visits one of the assessment centers if the responsibility for the accident is joint or 100% on the other party, in order to inspect the vehicle and estimate the value of damages to the vehicle from the workshops that have been approved by Najm / Traffic, and the following documents are delivered:
    • Vehicle damage assessment notice “Testimation Center”.
    • Or 3 original hand job estimates.
    • Original spare parts pricing.
  • In the event that the customer is transferred to assess the value of the market vehicle, the customer goes to the sheikh of exhibitions.
  • Go to Al Rajhi Takaful in order to register the claim or by visiting Al Rajhi Takaful website.

See also: How to recover Al Rajhi Takaful insurance

Submit a claim for Al Rajhi Takaful in the comprehensive insurance of vehicles through traffic

The steps for submitting a claim for Al Rajhi Takaful in the case of comprehensive vehicle insurance and through the Traffic Department are as follows:

  • After the accident is completed, the customer must review the traffic management department of the accident area to finish the procedures and complete the accident documents.
  • The documents will be received by the Traffic Department and are as follows:
    • accident report
    • Accident sketch.
    • Transfer notice for vehicle estimation.
    • Vehicle repair notice.
  • In the event that the liability of the accident is joint or 100% on the other party, the data of the other party shall be brought along with a copy of his insurance if he has insurance.
  • The customer visits one of the assessment centers in the event that there is a common ratio or the fault is on the other party, in order to inspect the vehicle and estimate the value of the damages to the vehicle from the workshops approved by Najm or Al Muroor Company, and the following documents are delivered:
    • Vehicle damage assessment notice “Testimation Center”.
    • Or 3 original hand job estimates.
    • Original spare parts pricing.
  • In the event that the customer is transferred from the approved workshops to assess the value of the market vehicle, the customer goes to the Sheikh of the exhibitions.
  • Go to Al Rajhi Takaful in order to register the claim or by visiting Al Rajhi Takaful website.

Submit a claim for Al Rajhi Takaful Motors Insurance for a third party

A person who is exposed to any traffic accident and has vehicle insurance from a third party from Al Rajhi Takaful must immediately contact Najm and follow the instructions and directions it dictates regarding how to deal with the accident, whether in the presence of a Najm representative, or in the presence of the traffic to prepare a report on the accident, and the procedures for submitting a report on the accident vary. Claim in two ways.

See also: List of hospitals contracted under the Al Rajhi Takaful Program

Submit a claim for Al Rajhi Takaful in third party motor insurance through Najm

The steps for submitting a claim for Al Rajhi Takaful in case of third party vehicle insurance and through Najm representative are as follows:

  • After the accident is completed, the report will be sent electronically to the insurance company.
  • The following documents will be received by the accident investigator:
    • Notice to review the insurance company containing the case number.
    • Transfer notice for vehicle estimation.
    • Vehicle repair notice.
  • The customer visits one of the assessment centers if the responsibility for the accident is joint or 100% on the other party, in order to inspect the vehicle and estimate the value of damages to the vehicle from the workshops that have been approved by Najm / Traffic, and the following documents are delivered:
    • Vehicle damage assessment notice “Testimation Center”.
    • Or 3 original hand job estimates.
    • Original spare parts pricing.
  • In the event that the customer is transferred to assess the value of the market vehicle, the customer goes to the sheikh of exhibitions.
  • Go to Al Rajhi Takaful in order to register the claim or by visiting Al Rajhi Takaful website.

See also: Al-Rajhi Takaful toll-free number to inquire about insurance services

Submit a claim for Al-Rajhi Takaful in third-party vehicle insurance through Traffic

The steps for submitting a claim for Al Rajhi Takaful in the case of comprehensive vehicle insurance and through the Traffic Department are as follows:

  • After the accident is completed, the customer must review the traffic management department of the accident area to finish the procedures and complete the accident documents.
  • The documents will be received by the Traffic Department and are as follows:
    • accident report
    • Accident sketch.
    • Transfer notice for vehicle estimation.
    • Vehicle repair notice.
  • The customer visits one of the assessment centers, in order to inspect the vehicle and estimate the value of the damages to the vehicle from the workshops approved by Najm or Al Muroor Company, and the following documents are delivered:
    • Vehicle damage assessment notice “Testimation Center”.
    • Or 3 original hand job estimates.
    • Original spare parts pricing.
  • In the event that the customer is transferred from the approved workshops to assess the value of the market vehicle, the customer goes to the Sheikh of the exhibitions.
  • Go to Al Rajhi Takaful in order to register the claim or by visiting Al Rajhi Takaful website.

See also: Registration of Al Rajhi Takaful claims.. Inquiry about the status of the claim for vehicles

Al Rajhi Takaful Claim Status Inquiry

It is possible to inquire about the status of the claim that has been registered by following these steps:

  • Entering the home page of the Al Rajhi Takaful website, and it is possible to go to the site via the link “from here”.
  • From the main page, you should click on “E-Services” located at the top of the screen.
  • Click on “Claim Status”, and then click on the “Get Service” button.
  • Enter the claim number/reference number.
  • Or enter the ID number.
  • or mobile number.
  • Click on “Check Claim Status.”

Documents required to register Al Rajhi Takaful claim

When registering a Al Rajhi Takaful claim, some important documents must be attached to the claim. These documents document in detail the accident that happened to the vehicle. These documents vary according to the type of insurance and the method of claim registration.

See also: Submit a Al Rajhi Takaful Claim.. Track the Claim Status for Vehicles

Documents required to register a Al Rajhi Takaful claim in the case of comprehensive motor insurance

In the case of registering through Najm, the customer must submit the following documents:

  • Insurance company review notice.
  • In the event that the vehicle was estimated (damaged), the estimate of the Sheikh of Al-Maarad.
  • Fill out the claim form.
  • The original three estimates of workshops and spare parts, in the event that the responsibility of the accident is joint or 100% on the other party.

In the case of registration through the Traffic Department, the customer must submit the following documents:

  • Pictures of vehicle damage.
  • The origin of three estimates of workshops and spare parts.
  • Driving authorization in the case of a rental vehicle.
  • In the event that the liability of the accident is joint or 100% on the other party, the data of the other party is brought along with a copy of his insurance if he has insurance.
  • Original traffic report.
  • Driving license copy.
  • Fill out the claim form.

See also: How much is the price of Al Rajhi Takaful medical insurance in Saudi Arabia

Documents required to register a claim for Al Rajhi Takaful Motor Insurance Third party

In the case of registering through Najm, the customer must submit the following documents:

  • Insurance company review notice.
  • In the event that the vehicle was estimated (damaged), the estimate of the Sheikh of Al-Maarad.
  • Fill out the claim form.
  • Original workshop estimate receipts and spare parts.
  • The bank account number (IBAN) of the vehicle owner.

See also: names of Al Rajhi Takaful insurance hospitals c

How to book an appointment for Al Rajhi Takaful claims

It is possible to book an appointment for Al Rajhi Takaful claims in order to submit the required documents and papers by following the following steps:

  • Entering the home page of the Al Rajhi Takaful website, and it is possible to go to the site via the link “from here”.
  • From the main page, you should click on “E-Services” located at the top of the screen.
  • Click on “Book a Claims Appointment”, and then click on the “Get Service” button.
  • Log in to the account in order to book an electronic ticket.
  • After registration, an appointment is booked.

The article concludes here after providing all the information about Al Rajhi Takaful claims, such as how to register for a claim and the steps for submitting a claim. The article also mentioned the documents required to register a claim, and how to book a claims appointment.